Policies/Shipping

PAYMENT:
All payments are due at time of purchase or when order is placed. I accept all major credit cards & PayPal. To ensure availability & that your order is received on time I ask that you please make payment in a timely manner.
Please be advised that I cannot begin creating your order until payment is received & I can not schedule or reserve the time necessary to create your items until payment is made. All items are made to order by hand.
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SHIPPING:
Items are available to be shipped anywhere in the world!! If you are purchasing items as a gift & wish them to be sent to the recipient please advise when placing order & provide recipients address.  
Please place your order at least 1-2 weeks before if you need items by a certain date to ensure availability & that you receive your order on time.
While I take every precaution to ensure that your item arrives to you in perfect condition, once the item is shipped it is no longer within my control & I am not liable for damages incurred during shipping.
Please also take into advisement that once a package is shipped, I am no longer liable nor can I control the environment in which the package is kept in during the shipping process.
Insurance is available for your package at an additional cost, please advise if you’d like this option before purchasing so that total can be adjusted accordingly.
Please be advised shipping times vary & if you live in a rural area please make note of this when ordering.
Before shipping, delivery times are double checked to ensure items will arrive on time & items are shipped based on delivery times provided by the postal service, however I can not be held responsible for shipping errors made by the post office that may cause a delay in delivery & do not issue refunds for items delivered late due to postal errors.
All items ordered within the U.S. are shipped via USPS First Class & usually arrive in 3-5 days after being shipped. If you prefer to have your item shipped Priority or Express please let me know before ordering.
For guaranteed shipping UPS or Fed-Ex may be used upon request. Please advise before ordering if you would like to use one of these so that shipping price may be adjusted otherwise USPS will be used to ship items.
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REFUNDS:
Due to items being made to order I can not offer refunds.  However if for any reason you are not satisfied with your order please contact me & I will do my best to correct the problem or create a new item.
I can not be responsible for items that arrive late due to delays within the postal service & do not issue refunds for items that arrive late due to an error or delay by the postal service.
Refunds are not issued for items that are accepted upon delivery. Doing so buyer is accepting & agreeing that terms of contract have been met & that shop has fulfilled the terms of contract per paypal policies.
Refunds are not given for items that are delivered with damage, please see shipping policies for further info.
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ADDITIONAL INFO:
By purchasing you are accepting all the shop’s terms & policies and agreeing that you’ve read & understand them.
If you would like to place a custom order please use the custom order message me & I will be more then happy to accommodate you.
Though I do ask that you place your order several weeks in advance to ensure availability & that you receive them on time I do accept rush orders. Be advised that for rush orders they may need to be expressed shipped depending on the time frame.
Rush orders are charged a small additional fee. Fee amount varies & is dependent upon size of order & “need by” date.
Please make sure to include a “need by” date (if applicable) when placing your order. If no date is specified order will be placed at end of que as orders are made & shipped out based on “need by” dates.
As a courtesy if there is any issue with your order please contact me first before leaving feedback so that the issue may possibly be resolved.  Be advised that negative feedback left without discussing the issue first will be reviewed & if applicable depending upon feedback left negative feedback will left for buyer ….please take this into advisement before leaving your feedback.
Please be advised that all items are made to order by hand and each one is always unique. Therefore final look can vary slightly to picture shown.Jewelry & charms are made with nickel free, hypoallergenic silver metal. If you prefer a certain metal used (i.e. gold, silver, etc.) for your jewelry or charm please advise when placing your order.

**Please advise of any allergies to silver, gold, nickel, etc. when placing order**

 

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