FAQ

What are your charms made of?
All charms are made of non-toxic polymer clay & some details are painted with non-toxic acrylic paints.

Can you make a custom piece for me?
Yes! Use the contact form on this website to send me the details & I’ll be more then happy to accommodate you.

Do you ship outside the United States?
Yes! Shipping is available for any part of the world.

Do you have a website or online store I can order from?Yes! You can visit my online store or use the contact form to order directly.

When will I receive my order?
Pieces take usually about 1-2 days to make, once shipped (depending on location) items take about 3-5 days to arrive. So usually (depending on availability & schedule at time of order) items take about a week to receive. Once shipped you’ll receive an email containing the tracking information.

Can I get a rush order?
Yes! Please advise when ordering if it is a rush order.

Can I order an item in bulk to sell at a convention?     Yes! If you’re an author/comic book writer & would like to order some pieces in your characters or logo to sell along side your books, etc. please contact me & I’ll be more then happy to accommodate you.

Why are the prices different for the same items?
Pricing can vary depending upon jewelry piece desired as well as the size of the charm & design. Larger charms, charms with more detail, or pieces with swarovski crystals will effect pricing.

Why doesn’t my item look like the picture?
All pieces are handmade & in most cases made to order therefore final look can vary slightly from product pictures shown, this is what makes them so unique as no 2 pieces are exactly the same.

Can I get a piece without an eyelet in it?
Yes! Please advise when ordering if you’d like your piece without an eyelet in it.

Can you just make a figure or item that I can set on my shelf/desk?
Yes! Just send me a message using the contact form with the details of what you’d like & I’ll be more then happy to accommodate you.

Does the charm/jewelry I want have to be nerdy or geeky related?
No! Though I primarily make charms/jewelry with the geeky in mind I most definitely can create other designs that are not geeky themed or related. Just send me a message using the contact form with what you’d like to get & will be happy to accommodate you.

Can I get a refund if I’m not satisfied?
All items are handmade & made to order therefore I do not offer refunds. However if you are not satisfied with your order for any reason please contact me & I’ll do my utmost best to correct the issue or make you a new piece.

**If you have any further questions or concerns please feel free to contact me**

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